Contact information

For product questions, bespoke enquiries, orders, delivery, after-sales support or complaints, contact us directly.

Email: info@nordpowerpartners.co.uk
Telephone: +44 7424 117581
WhatsApp: +44 7424 117581
Website: nordpower.co.uk

Business Correspondence Address

Nordpower
Chapelfield Nursery
Sewardstone Road
London
E4 7RG
United Kingdom

Please contact us before arranging a visit, collection or goods return so that the appropriate arrangements can be confirmed. This does not restrict any statutory right or deadline.

Contact Hours

Monday–Friday, 9:00–17:00, UK local time, excluding UK bank holidays.

We aim to reply to enquiries within one working day. If an issue requires investigation, we will explain the next steps.

Orders and Complaints

Please include your name, order number where available, and a brief explanation of the issue. Photographs can help with delivery or product concerns where reasonably available.

For privacy enquiries or data protection complaints, use the same contact details. You do not need to use a special form.

Full legal registration details are provided in our Legal Notice. Delivery and product-remedy arrangements are explained in our Shipping Policy and Refunds and Returns Policy.